Frequently Asked Questions
Call us first! We can find out if it is under any warranty, and we are authorized to provide warranty service. If it is out of warranty, you'll save money by using your local service company.
Yes. Call our office and follow the prompts for after hour service calls.
It is a top to bottom inspection of your unit to verify that your equipment is operating at optimal performance. For refrigeration units, it includes cleaning of your condenser, which can help extend the life of your compressor.
It keeps your unit running at peak levels, saves on energy costs, and can help identify potential problems, so they can be fixed prior to the equipment failing.
It varies on the type of unit. Typically, manufacturers recommend preventative maintenance be scheduled every 6 months.
No. Discounts are also available for customers with multiple units.
Yes.
Yes, our instruments are calibrated annually and the appropriate documentation is kept on file and is available for our customers.
Yes. The source of the noise needs to be determined, in order to prevent an equipment failure.
Manufacturers recommend that HEPA filters and in-line filters be changed at least once per year.
Coverage, cost, and peace of mind. For customers that have to work within an annual budget, this simplifies your equipment repair and maintenance costs. Click here to read more about our contracts.